Effective Date: [08/09/2026]
At Chai Aangan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit chaiaangan.com, place an order, contact us, or interact with our services.
1. Information We Collect
We may collect information such as your name, email address, phone number, billing and delivery address, order details, payment-related information, and communications with us. We may also automatically collect limited technical information such as IP address, browser, device and website usage data.
2. How We Use Your Information
We use your information to:
- Process and deliver orders;
- Process payments and refunds;
- Provide customer support;
- Improve our website, products and services;
- Prevent fraud and maintain security;
- Send promotional communications where permitted by law and, where required, with your consent;
- Comply with applicable legal and regulatory requirements.
3. Cookies
We may use cookies and similar technologies to operate the website, remember preferences, analyze website performance and, where permitted, support marketing activities. You can manage cookies through your browser settings.
4. Sharing of Information
We do not sell your personal information. We may share necessary information with trusted payment providers, delivery partners, technology providers, analytics services, professional advisors and government or legal authorities where required or permitted by law.
5. Data Security & Retention
We use reasonable technical and organizational safeguards to protect your information. Personal information is retained only for as long as reasonably necessary for business, contractual, legal, security and regulatory purposes.
6. Your Rights
Depending on your location and applicable law, you may have rights to access, correct, delete or withdraw consent regarding your personal information and to opt out of marketing communications.
7. International Privacy
Chai Aangan serves customers in India, Canada and potentially other markets. Where applicable, we seek to comply with relevant privacy requirements, including applicable Indian, Canadian and international data-protection principles.
8. Children’s Privacy
Our services are not intended to knowingly collect personal information from children in violation of applicable law.
9. Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Chai Aangan is not responsible for their independent practices.
10. Contact Us
For privacy questions, requests or complaints, please contact:
Chai Aangan
Website: chaiaangan.com